Why use tech in my business? If you don’t keep up with the pace of technology in business, you could end up being left behind. There are so many helpful online tools out there and ways to streamline processes. If you haven’t already investigated what’s available … now is the time.
So why should you keep up with technology in your business?
There aren’t many business owners that don’t need to save time. As your business grows it’s not always just the number of team members that cause you to need more space and outgrow your office. It can be the number of documents you have. If you have a lot of paper stored in filing cabinets kicking around your office, then why not get these documents scanned?
What would happen if your building had a fire and you lost all your key documents? You’ll have one less thing to worry about if you’ve embraced technology and had those documents backed up on the cloud.
There are other things in the office you can say goodbye to as well, like that huge office holiday planning calendar on your wall. Use an online tool like Timetastic, to track your employees holiday days instead.
Stay up to speed with others in your industry
Your competitors will be using new technology, so you should too. If there’s a way, they’re providing their customers with a better experience through technology then naturally your customer base will be drawn to them. Customers want the best experience, put yourself in their shoes and ask yourself if there’s a way technology can enhance your product or service.
There are many reasons why technology can help to improve efficiency in the workplace. From storing information in the cloud and CRMs like ActiveCampaign to industry-specific software that could help with inventory management, taking sales on the move or accounting.
Improved efficiency has a positive impact on your team as laborious tasks are squished allowing time to work on projects driving the business forward.
Communicate with your customers better
Technology makes communicating with your customers easier than ever before. For example: If you have an ecommerce website, you could install live chat or use social media to communicate with your customers. If you work in a business with worldwide clients there are tools you can use like Zoom allowing face-to-face discussions to build better relationships.
Step up your internal communications
How do you shout about successes currently in your company? If you have weekly huddles and high five on good news in the office – great! Sometimes teams can get so big that this level of regular, positive communication tends to slip.
There are platforms you can use like Slack which embrace technology to improve internal communication. It’s an instant team messaging platform so you can virtually share news and catch up without being in the same room at the same time.
Protect the documents that matter most to you and your business. Technology is out there to give you peace of mind and keep those documents safe. It’s not just about your documents either, there are so many elements to think about – for example your customers data.
Don’t forget with an increased reliance on technology, there’s an extra reliance on your internet connection. Does your current connection have the capability to deliver what your business needs and future proof for what technology might be to come?
Here are our top tips to help with adopting new tech:
1. It’s cheaper than you think!
Research and planning help minimise the cost involved. It’s a minefield out there so make sure you are clear about what you need your system to do from a functionality perspective. Once you know this you will be in a good position to start taking a look!
2. Be clear about your vision
This ensures that your new tech helps to bring your ambitions and plans to life. If you know where you are headed, you are clear about both the functionality you need now and the functionality for the future too. It would be a nightmare if you started using a system and it didn’t have room for you to grow in the direction you need.
3. Document your process first
This helps identify which part of your business process is most beneficial to automate – and what functionality you need your system to have. If you’re new to this click here for some further help.
4. De-Risk the process with careful project management
We recommend treating the introduction of your new tech like any other client project. It then gets the attention and energy to bring it to life – and starts working hard for you.
5. Consider hiring a project manager
A great project manager will be able to oversee implantation of the system and partner with you to create the business processes that are needed initially.
6. Adopt a learning organisation approach
When thinking about implementing new technology it’s critical to consider training members of the team. A post implementation review and further follow-up identifies what’s working and what isn’t.
Tech can put some business owners off though for business owners with ambition it’s a no brainer. We hope our tips have helped you to think about this if you haven’t already done so, if you get it right the benefits will potentially give you:
- Better reporting functionality
- Increased team productivity
- Improved business mobility
- Encourages team collaboration
- Better customer service