How We Can Help Protect Your Business
Step up your game. Stop relying on a single income from a single client.
Majority of income from one client?
We recently worked with a tech company to identify potential risks to his business and a plan to mitigate the risks. Our personal experience is that business risks are one of the most overlooked areas for any growing business.
We very quickly identified that 90% of the income for this business came from one client which does tend to happen frequently. In addition, the contract for this client was due to expire in 12 months’ time and our client wasn’t sure that they wanted to continue working with them.
As a result we initiated a plan which included reviewing the Marketing Plan to engage and nurture potential clients. We also identified and set-up a Customer Relationship Management (CRM) system and a process so that every potential client they spoke with would receive a follow-up and regular communications as part of the engagement process.
Within 6 months their leads were increased by 65% and their income ratio adjusted from 90% with one client to 50%.
Only one income stream?
We established the most cost effective system to use and created a plan to allow everything to be implemented and tested.
As a result the client has already made £2400 and is on track to make £12000 with 5 other warm leads who are interested. This creates a new income stream to run alongside the work he does face to face.
What would happen if there was no you?
Our experience is that typically business owners don’t consider who would run their business if they weren’t around.
We worked with a client recently who had been diagnosed with an illness and needed to take some time out to have an operation and recover. By engaging with us we were able to look at how the business operated day to day to establish simple steps that we could put in place to keep things running.
Luckily, having approached us just in time, we were able to help her keep the plates spinning whilst she was away from the business.