Increase your Capacity with Associates


Who is this for?

  • Need to increase capacity within your business?
  • Don’t know how to create an infrastructure?
  • Don’t have time to do this and get it right?

What’s included?

  • Processes for associates
  • Payment structure
  • Create contract and team manual template

Ongoing help available to:

  • Review processes
  • Identify improvements
  • Implement improvement ideas

Further information?

Interested to see how your dedicated Project Manager will help?

If you need some ongoing help from a dedicated Project Manager:

How your dedicated Operations Manager will help:

Set-up to include:

Understanding your requirements.

Our first step will be to have a conversation to fully understand your needs, we will be able to advise you based on our experience.

Its important to remember that these are people who are going to represent your brand, therefore investing time and money will help safeguard you and your business.

We will then go away and look at what’s needed, we will look at various stages from recruitment to onboarding and induction to managing business as usual.

Once complete we will present you with a proposal containing all the things that you need to consider.

Planning for success.

Your Virtual Operations Manager will expand on all of the areas within the proposal and what needs to be done, so that you don’t need to worry.

We will create a high level project plan which includes deliverables, milestone and activities, this will give you an indication on how long the work will take.

At this point we will indicate what we will need from you and when to enable you to manage your time effectively.

Once the project plan is fully complete we will share with you for sign off before starting work.

Creating processes and documentation.

In line with the high level project plan we will start to create the processes and documentation that is needed.

The benefit for you being that work is carrying on whilst you focus on your client work.

When we need input from you we will reach out to providing clear requirements and timelines.

Getting ready for implementation.

Once all processes and documents are finished, we will look to you for sign off.

If there are any amends following the sign-off process we will do these for you, before finalising the version control.

We can then arrange a call to make sure you are ready to start implementing your associate model.

We will ensure that you are fully self sufficient and ready to go, though if you need continued support, this is something we can provide.

If you need more help then just ask and we can further discuss/agree what you need.

Contact us today to discuss how we can help you.

Ongoing help available to: 

Review the process.

We will look at what we originally created and understand what has worked well and what maybe not so well.

By implementing your associate model, this may have highlighted further need or some process improvement work.

We will discuss how you have got on and look at where improvements may need to be made.

Once understood we will go away to look at options and best next steps.

Recommend process improvements.

Once we have had time to look at what needs to be done, we will create a plan.

We will create a high level project plan which includes deliverables, milestone and activities, as we did initially.

The benefit to you is that based on our experience we will be able to suggest the right options.

Once the plan has been created we will create a document to present back to you showing what we propose.

We will then look to you for agreement to move to the next stage.

Implement process improvements.

We will start to update documentation in line with the plan.

We will update you on a weekly basis so that you can see progress and we can keep you abreast of timelines.

Once everything is updated, we will share the updates with you.

Any final tweaks will then be made before re finalising.

If you wish we can then arrange to speak again at a further point once the model is a little more mature.

“I worked with Wendy and her team on a recent project. The turnaround time and complexity of the project meant I had to engage Wendy and her team at very short notice. Wendy had no hesitations in committing to the project her team immediately took the initiative and control of an administrative process that involved co-ordination on a global scale across multiple time zones. Over the course of the 3 week engagement I was constantly updated and re-assured that the project was on track. Wendy and her team were always contactable and every request was actioned immediately. I found Wendy and her team to be very professional at all times and it is fair to say that without them the project could not have been delivered in time. I would thoroughly recommend Wendy and her team and I will certainly be working with them again.”

Chris Cherrington – Kintail Consulting

Need some help with this package?

Even if you’re an established business, we know that you’ll have a lot of questions.

You may find some of the answers that you are looking for in our frequently asked questions. If not, why not contact us to ask us directly.

We’re really approachable and here to help. Don’t be worried that you might be asking an obvious question about starting up your business, in our experience, no question is out of place.

**Note – depending on your geographical location, we may use Skype if meeting face to face is not an option.

Increase your Capacity with Associates Enquiry

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