In our experience, the operating style of business owners falls into two groups – they either delegate tasks or complete all aspects of the work themselves.
In our experience if you delegate well, the steps you follow will be:
- Select the right person in the team. Make sure you match skills and abilities with the task based on aptitude, not simply on convenience. Its important the team member has the capability to complete the task you need them to do.
- Specify the desired result. If you are not clear about what the result should look like, then how do you expect them to complete the task? Be clear about what you are expecting.
- Set a deadline. When does the task need to be completed by? Make sure you are clear so the team member can prioritise the work within their existing workload.
- Determine authority. What level of authority does the team member have? Clarify what may need to be escalated and to whom.
- Track progress and results. Depending on the size of the task, you may want the team member to provide you with regular updates.
If you are still a relatively small business, then you may not be in the position to need an internal team. It’s important to note that you don’t need to hire your own team, you can also have an external outsourced team. An example of this would be an Accountant, it’s an outsourced resource providing you with specific expertise. We have also worked with many businesses who have grown, just by using outsourcing.
Whichever type you fall into, growing pains in your business can affect you at different stages of your business growth. Be reassured: it’s ok to ask for help. So, when is the right time to consider enlisting support?
Be kind to yourself
Now is as good a time as any to be kind to yourself. A good starting place to consider is whether there is room for improvement within your processes. Change can make your life easier and will also enable your business to outperform strategically.
Ask yourself honestly…
- Do you spend most of your working week completing day-to-day tasks, allowing no time to think strategically?
- If you progress the work yourself, do you have the relevant expertise or do you need time to learn? Is this really the most effective way of spending your time?
- What would your clients say if they knew you were doing the £100 jobs rather the £100K jobs? Furthermore, are you missing out on the £100K jobs, as you’re working on the £100 jobs?
- Think about the fee that you charge to your clients. It’s very likely that it is a lot higher than that of the support you need to enlist help from.
Work ON your business
Imagine that you spend your days working on your business instead of in your business. That you’re sitting firmly in the helicopter seat, flying high over the landscape, assessing how things may impact your business, both present and future.
See yourself no longer getting sucked into the day-to-day operations. Instead you are in the helicopter being strategic, developing, growing…
If you want to run a successful business you have to know how to play to your strengths. It’s pretty easy to micromanage everything. You may think that you can get things done better and more efficiently than anyone else. That might even be true, but all the time you are spending doing jobs other people could do is time that you are not running your business. When you get bogged down in simple details that your team members could be working on, you are not being an effective leader.
Be an effective leader
As the leader of your business, you are responsible for spotting problems and delegating solutions. You are responsible for setting goals and thinking about the future. The only person in your business who will be genuinely motivated to grow your company is you. Every minute that you spend working on tasks that can be delegated is a minute that you are not planning, strategising and building the best business possible.
This is why it’s important to work on your business, not in your business. You oversee the big picture. When you see areas that need improvement, delegate the work out, so you can continue to be the troubleshooter and visionary that you need to be. It may take some practice if you’re used to getting really hands on in your business, but your team members will appreciate the trust and responsibility you give them, and you will quickly learn that you can do the job of leading your business that no one else can do!
We provide relief, support and structure to many business owners and we would like to reassure you that it’s ok to ask for help – you are not on your own. Furthermore, the benefits when teaming up together can help relieve the growing pains in your business.
Achieve your business potential
Every business needs an injection of professional operational support at some point. A crucial time is when your business is growing fast. Working together, we will help you to achieve your business potential and win you some valuable thinking and planning time.
We offer an expert understanding of operational needs, creating, honing, and managing processes to achieve greater business success. Our flexibility and ‘can do’ attitude enables us to fit into any team quickly and easily.
Plus, our Virtual Ops support ensures that your operational infrastructure keeps up with your exciting business growth, quickly and efficiently. We thrive on helping businesses to achieve their goals, as well as supporting business owners with well thought-out processes and trusted working relationships.